FAQ for 4G fail connection

Public Time: 2018-06-14 08:23:41
1-Press F1/F2 button from remotely controller,check 4G info, to confirm if 4G exist; if SIM exist, signal data value, and if dial successful.

2-If 4G not exist, pls confirm if the device model is related with 4G function, and then enter menu/network setting to make 4G enable

3-When sim card not be recognized,pls make sure that sim card fix well

4-4G is not effective when the signal value less than 8

5-When 4G dial unsuccessfully , firstly to confirm 4G sim card if support 4G internet, secondly to check 4G type setting if corresponding with 4G module /4G sim card, eg, when you buy mobile dvr with WCDMA/CDMA2000/TD-SCDMA modules, pls adjust 4G type same as one of them.

6-To check device online,pls make sure if there is server IP exist, if server setup is succeed.when sever setup not finished,device cannot be online